AAERT Certified Electronic Reporter (CER) Practice Test

What is used instead of a case number during EUOs?

1. The claim number

2. The case file number

3. The policy number

4. The reference number

The correct answer is: The claim number

During Examinations Under Oath (EUOs), the claim number is utilized in place of a case number. This is primarily because the claim number directly relates to the specific claim being investigated, allowing for a more focused and relevant discussion during the proceedings. The claim number serves as a unique identifier that helps all parties involved track the specific insurance claim under review. In legal and insurance contexts, case numbers are often used within the court system or for internal tracking of legal matters, whereas EUOs are more closely associated with the claims process. The reference number might be more generic and not specifically tied to the nuances of the claim in question. Similarly, the policy number, while it identifies the insurance policy itself, does not pinpoint the individual claim, which is critical during EUOs. Lastly, the case file number refers to the organizational document within a case management system and does not serve the specific purpose of identifying a singular claim during the examination. Thus, the claim number becomes the most pertinent and useful reference in the context of EUOs, facilitating clearer communication regarding the claim’s status and associated details.